At Scott Free, our goal is to exceed your expectations. However, if you are unsatisfied with an item that you have purchased, you may return the item for an exchange or full refund within 60 days. Items must be in new, re-sellable condition, unworn, unwashed, without scent, with all tags attached.
Instructions for returning items are included with our packing slips in every shipment. Please complete the entire form on the reverse side of the packing slip, and ship your returned merchandise back to the address provided on the packing slip. If you do not have this packing slip, please email customer service at firstname.lastname@example.org. Please reference your order number and include your request for return or exchange in the return shipment.
Notwithstanding, all returns to Scott Free USA for a merchandise refund will be at the sole discretion of Scott Free USA upon inspection. Evidence of wear, markings, and unsanitary appearance will disqualify a refund. If we deem the product un-sellable we will contact you with an option to have the item shipped back to you free of charge.
Unfortunately we do not accept returns or exchanges on items discounted 50% or more.